Ticketing FAQs (Venues)

The Tracktivity digital ticketing difference...
Tracktivity digital ticketing service is a "concierge" style service - providing for a completely hassle-free experience We manage your even...
Mon, Feb 15, 2016 at 3:14 PM
How do I setup the Tracktivity ticketing service for my venue?
Request Tracktivity ticketing service by submitting a few details through this online form.  Receive an e-mail with a link to connect your Stri...
Mon, Feb 15, 2016 at 3:12 PM
How much does Tracktivity digital ticketing cost?
There is no setup fee or monthly fee. All we charge is a small fee from each transaction. You can choose to pass this fee to your visitors as as service cha...
Wed, Dec 9, 2015 at 1:08 PM
What equipment is required to scan the tickets at the gate?
A working iOS device (iPhone, iPad or iPod), loaded with Tracktivity Venue mobile app is required for ticket scanning. Tracktivity Venue is a free downlo...
Wed, Dec 9, 2015 at 1:17 PM
Which pricing should I choose and why?
Choose a pricing model based on the typical price of your ticket. Here is an example for our USA pricing (same concept applies to other countries...
Wed, Dec 9, 2015 at 1:20 PM
What investment is required for me to start using Tracktivity ticketing service?
There is no initial investment - no sign up fee, no set up fee and no membership fee to use Tracktivity ticketing. When a visitor purchases a ticket, we ...
Wed, Dec 9, 2015 at 1:22 PM
At present, we sell tickets at the venue only, why should we move to digital ticketing?
There are many reasons but, in our opinion, the most important are: Going digital enables you to sell tickets well in advance of the event whi...
Thu, Dec 10, 2015 at 1:20 PM
Can I use Tracktivity ticketing in addition to the system I use today?
Absolutely! For example, you can stick to selling “classic” tickets at your ticket counters and in addition you can enable sales through multiple digital ...
Wed, Jul 8, 2015 at 4:34 PM
Do my visitors need the Tracktivity mobile app to buy and use digital tickets?
No! Your visitors can buy tickets through your Tracktivity page, receive tickets by email, print them out and take them to the venue. At the venue, their...
Thu, Dec 10, 2015 at 1:24 PM
Do I need to enter event information into yet another system?
No! Tracktivity ticketing is an extension of Tracktivity database and there is no need for you to enter event information anywhere else. There is only on...
Thu, Dec 10, 2015 at 1:25 PM