You can access your tickets in several ways. After you complete the ticket purchase transaction on the web or through one of our apps:

  • You will receive an email receipt with a PDF ticket attached to it. You can print this ticket and take it with you to the venue. Present it for checking at the venue. If you purchased several tickets, they will be represented as individual barcodes. 

In Tracktivity for iOS

  • A digital ticket will be created and stored in your Tracktivity app. You can access it by going to the event details screen and tapping on PURCHASED. Present this digital ticket for checking in at the venue.
  • With your email receipt you will also receive iOS Wallet tickets - file extension .pkpass - which you can add to your Wallet by simply tapping on the attachment in your email receipt. You can present this digital ticket for checking in at the venue.


In Tracktivity for Android

  • A digital ticket will be created and stored in your Tracktivity app. You can access it by going to the event details screen and tapping on PURCHASED
  • The Settings menu contains a Purchased Tickets item. Regardless of where on Tracktivity the tickets were purchased, they will all be available here. Your can see here the details of the event, view purchased tickets and even buy more tickets right from here.